gogo bd Terms and Conditions

1 Definitions and Applicability

In this document, "gogo bd", "platform", "site" or "we" refers to the website https://gogo-bd.cam and all services associated with it. "User", "member" or "you" refers to any person registered on or using this site.

These terms and conditions apply to users in Bangladesh. By accessing the site, opening an account, making a deposit or participating in any game, the user is considered to have voluntarily accepted these terms.

2 Account Registration and Eligibility

2.1 Age and Eligibility Requirements

To open an account on gogo bd, the user must be at least 21 years old. Each user may open only one account. If multiple accounts are found under the same person's name, they will be closed and the associated balances may be confiscated.

2.2 Accuracy of Information

The name, date of birth, mobile number and other details provided at registration must be accurate and kept up to date. Opening an account with incorrect or false information is considered a violation of the site's terms. If any information needs to be changed, the support team must be contacted via live chat.

2.3 Identity Verification

Identity verification may be required for withdrawals above a certain amount or to access certain services. This process may require submitting a photo of a national ID card or passport. If the required documents are not submitted within the specified time after being requested, the account may be temporarily restricted.

2.4 Account Security

Keeping the account password confidential is the user's own responsibility. The account must not be shared with anyone else. If unauthorised access to the account is suspected, the support team must be notified immediately.

3 User Conduct and Responsibility

Every member must act honestly and transparently while using the platform. The following activities are strictly prohibited:

• Attempting to influence game outcomes using fraudulent methods or software.
• Transferring balances between accounts in order to meet bonus requirements.
• Using the platform for any unlawful activity.
• Attempting to access another user's account.
• Attempting to introduce viruses or harmful code into the system.
• Using multiple accounts to claim bonus benefits.

For any of the above violations, gogo bd reserves the right to permanently close the relevant account and confiscate the balance without notice.

4 Deposits and Withdrawals

4.1 Deposit Rules

The minimum deposit amount on gogo bd is ৳500. Accepted deposit methods are bKash, Nagad, Rocket and Upay. The user must ensure that the mobile banking number used for the deposit is registered in their own name.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawals are generally completed within 5–30 minutes. Available withdrawal methods are bKash, Nagad, Rocket and Upay. It is recommended to submit withdrawal requests using the same method used for the deposit.

4.3 Third-Party Payments

Depositing or withdrawing using another person's mobile banking number is strictly prohibited. Any such transaction found will be held for investigation and the associated account may be restricted.

5 Bonuses and Promotions

5.1 Welcome Bonus

gogo bd offers new members a 120% bonus on their first deposit, up to a maximum of ৳8,000. Before withdrawing this bonus, the bonus amount must be wagered 15 times. For example: a deposit of ৳1,000 adds a ৳1,200 bonus — total balance ৳2,200 — and to withdraw the bonus, a wager of ৳1,200 × 15 = ৳18,000 must be placed.

5.2 General Bonus Terms

Each promotion has its own wagering requirements, which are clearly stated in the relevant offer description. Bonuses may only be used on designated games on the platform. Multiple bonuses cannot be claimed at the same time unless the offer terms state otherwise.

• Bonus balance cannot be withdrawn until wagering is complete.
• During wagering, only the bonus cannot be withdrawn — the original deposit amount can be withdrawn at any time, but doing so will cancel the bonus.
• For information on correct bonus usage, you are advised to read our FAQ page.
• gogo bd reserves the right to modify, temporarily suspend or cancel any promotion.

6 Betting and Gaming Rules

6.1 Validity of Bets

A confirmed bet cannot be cancelled unless it is declared void by the platform due to a technical error. In sports betting, if a match is cancelled or remains unresolved, the stake for that bet will be refunded.

6.2 Incorrect Odds or Technical Errors

If clearly incorrect or abnormal odds are displayed, gogo bd reserves the right to cancel all bets placed on that basis. If an incorrect payout is made due to a technical error, gogo bd may recover the relevant amount.

6.3 Maximum Payout

The maximum payout limit from a single bet or round may vary depending on the specific game or event type. Amounts exceeding this limit will not be paid out.

6.4 Game Management Policy

All casino games use RNG (Random Number Generator) technology, which ensures the fairness of results. Live casino games are conducted through real-time dealers, and if a technical error occurs in that environment, the game may be declared void.

7 Privacy and Data Protection

gogo bd gives the highest priority to protecting the personal information of its members. Information provided when creating an account is stored through secure SSL encryption. Personal data is not sold to any third party.

Detailed information on data collection, use and protection is provided in our separate Privacy Policy. That document is also considered part of these terms. If a data breach occurs, we will notify affected members as quickly as possible.

8 Responsible Gaming

gogo bd believes that gaming is a form of entertainment — not a means of income. We advise all members to play within a limited time and budget. Deposit limit setting and self-exclusion options are available on the platform.

If gaming feels like it is getting out of control, please read our responsible gaming guidelines and seek help from the support team if needed. No one under the age of 21 is permitted to use this platform — we are firm on this.

• Contact live chat to set deposit or loss limits.
• Self-exclusion options are available to temporarily or permanently close your account.
• You can also contact support to restrict access to a family member's account.

9 Account Suspension and Closure

9.1 Action by gogo bd

gogo bd may temporarily or permanently close any account in the following circumstances:

• Violation of any provision of these terms and conditions.
• Opening an account with false or misleading information.
• Evidence of fraudulent activity.
• The account remaining inactive for an extended period.
• Direction from a court or authority.

9.2 Action by the Member

Any member may close their own account. To do so, a request must be submitted to the support team via live chat or email. Any existing balance (provided wagering requirements have been met) may be withdrawn before the account is closed.

10 Limitation of Liability

gogo bd strives to keep its services uninterrupted and error-free, but cannot provide guarantees in the following areas:

• Temporary service disruptions due to internet connectivity or server issues.
• Issues with software from third-party game providers.
• Loss caused by the user's own device or network.

gogo bd is not liable for any indirect or incidental loss. Liability for financial loss directly and verifiably caused by the platform will remain limited.

11 Changes to Terms

gogo bd may update these terms and conditions at any time. For significant changes, a notice will be posted on the site and/or registered members will be informed by email or SMS.

Continuing to use the site after changes have been made will be taken as acceptance of the new terms. Therefore, you are advised to review this page regularly.

12 Contact and Complaints

If you have any questions or complaints about these terms, please contact our support team. We provide assistance in both Bengali and English, 24 hours a day, 7 days a week.

After a complaint is submitted, it will be reviewed as quickly as possible. More complex matters may take a little longer to resolve, but every complaint is taken seriously. For more information, visit our about page.